FAQ
Frequently Asked Questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to make it right. You have 14 days to return your order if you aren’t satisfied with the product.
What payment methods do you accept?
We accept Visa, MasterCard, American Express, PayPal, Apple Pay, and other major payment options.
Are your products made of real silver?
Most of our pieces are real 925 sterling silver unless otherwise specified in the product description. Please read each listing carefully.
When will I get my order?
We ship your order as quickly as possible. Once it’s shipped, you’ll receive an email with further information. Delivery times vary depending on your location.
How can I track my order?
Once your order ships, we’ll email you a tracking link.
How can I contact you?
You can email us at info@minimalmarks.com or message us via our contact form. We typically respond within 24–48 hours.
Is your jewelry hypoallergenic?
925 sterling silver is durable, hypoallergenic for most people, and tarnish-resistant. It’s a great choice for daily wear.